Responsible Gaming — Play Smart, Stay Safe

1. Our Commitment to Responsible Gaming

At 230mb, responsible gaming is not an afterthought — it is a core principle built into every layer of the Platform. We believe that betting and casino gaming should always be a form of entertainment, not a source of financial stress or emotional harm. Every player in Bangladesh deserves access to the tools, information, and support they need to stay in control of their experience on 230mb.

We provide a comprehensive suite of responsible gaming tools that empower players to set their own limits, take breaks, and seek help when they need it. These tools are available free of charge to all registered 230mb players in Bangladesh and can be activated at any time from your account settings or by contacting our 24/7 support team.

2. Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or experience. It develops gradually, and many players do not realise they have crossed a boundary until significant harm has occurred. 230mb encourages all players to regularly reflect on their gambling habits. Ask yourself honestly:

3. Deposit Limits — Stay in Control of Your Budget

Deposit limits are one of the most effective responsible gaming tools available on the 230mb Platform. They allow you to set a hard cap on how much you can deposit into your 230mb account over a defined period, making it simple to keep your gambling spend within a budget you are comfortable with.

• Daily deposit limit — restricts the total amount you can deposit within any 24-hour period. Ideal for players who want tight day-to-day control over their spending.
• Weekly deposit limit — sets a cap on total deposits across a rolling 7-day window. Useful for players who budget on a weekly basis.
• Monthly deposit limit — sets a maximum deposit total for any calendar month. Best suited to players who prefer to plan their entertainment budget on a monthly cycle.
• Limit reductions take effect immediately. Limit increases are subject to a mandatory 24-hour cooling-off period before they take effect, ensuring any decision to increase is considered and deliberate.

4. Session Time Limits and Reality Checks

It is easy to lose track of time when engaged in sports betting or casino gaming. 230mb's session time limit and reality check features are designed to keep you grounded and ensure your gaming sessions remain a conscious, controlled choice.

• Session duration alerts — you can set an alert to notify you after a set number of minutes or hours of continuous play. The alert will display your session duration, your total net result for the session, and a prompt to take a break or end your session.
• Hard session limits — beyond alerts, you can set a hard cut-off that automatically ends your active session and prevents further play until a cooling-off period has passed.
• Daily play time caps — limit the total number of hours per day that your account can be used for active play, across all games and sports betting markets.

Taking short, regular breaks during gaming sessions has been shown to reduce impulsive betting behaviour and help players make more deliberate, considered decisions about each bet. 230mb recommends setting a session alert for sessions longer than 60 minutes.

5. Self-Exclusion — Taking a Break or Stopping Permanently

Self-exclusion is the most powerful responsible gaming tool available on the 230mb Platform. If you feel that gambling is no longer a healthy form of entertainment for you — even temporarily — self-exclusion allows you to step back completely, giving you space to regain control without the temptation to continue playing.

How to Self-Exclude on 230mb

1. Log in to your 230mb account and navigate to Account Settings.
2. Select the Responsible Gaming section and choose Self-Exclusion.
3. Choose your exclusion period: 24 hours, 7 days, 30 days, 90 days, or permanent exclusion.
4. Confirm your selection. The exclusion takes effect immediately and cannot be reversed during the active period.

What Happens During Self-Exclusion

• Your 230mb account is immediately suspended. No deposits, bets, or bonus claims can be made for the duration of the exclusion.
• 230mb will stop sending you promotional communications and bonus offers for the entire duration of your exclusion period.
• Any verified real-money balance in your account will be held securely and can be withdrawn at any time during or after the exclusion period by contacting our support team.
• For permanent self-exclusion, your account will be closed and your real-money balance returned to you via your original deposit method within a reasonable timeframe after your request is confirmed.

6. Reality Check — Keeping Perspective

230mb's reality check notifications are short, on-screen reminders that appear at intervals you choose during your gaming session. They are designed to interrupt the flow of play briefly, prompt you to reflect on your current session, and give you the option to continue or stop. Reality checks display:

• Total time elapsed in the current session, displayed prominently so you can gauge how long you have been playing.
• Net financial result for the session — your total deposits minus your total withdrawals for the active session — so you have a clear, honest picture of your position.
• A clear prompt to continue, take a break, or end the session — with one-tap access to session-end and account-lock options.

7. Protecting Young People — Parental Controls

230mb strictly prohibits access by anyone under the age of 21. Age verification is a mandatory part of the account registration and KYC process. However, 230mb also acknowledges that parents and guardians in Bangladesh have a responsibility to prevent underage access to online betting and casino platforms at the device level.

We recommend that parents and guardians in Bangladesh take the following steps to prevent underage access to gambling content on shared or family devices:

• Enable parental controls or screen-time restrictions on Android and iOS devices used by family members under 21. Both platforms provide built-in tools to block specific websites and app categories.
• Never share your 230mb account credentials (username and password) with anyone, including family members. Each player must have their own verified account.
• If you suspect that a person under 21 has accessed the 230mb Platform using your account or any other account, contact our support team immediately at [email protected]. We will investigate and take appropriate action, including account suspension if required.

8. Tips for Playing Responsibly on 230mb

Responsible gaming is about making conscious, informed choices every time you open the 230mb app. These practical guidelines can help you maintain a healthy relationship with betting and casino gaming:

• Set a budget before you start — decide how much you are willing to spend before your session begins, and stop when you reach that limit regardless of whether you are winning or losing.
• Never chase losses — if you have lost your session budget, accept it and close the app. Chasing losses by placing larger bets in an attempt to recover is one of the primary drivers of problem gambling.
• Treat winnings as a bonus, not income — gambling winnings are not a reliable source of income. Any winnings should be treated as an unexpected bonus on top of your entertainment budget.
• Take regular breaks — step away from the screen for at least 10 minutes every hour. Use 230mb's session time alerts to remind yourself when to pause.
• Do not play when emotional, stressed, or impaired — making betting decisions while feeling angry, anxious, sad, or under the influence of substances significantly increases the risk of impulsive, harmful behaviour.
• Balance gambling with other activities — ensure that betting and gaming do not become your primary leisure activity. Maintain hobbies, social connections, and non-gambling entertainment alongside your 230mb activity.

9. Getting Help — 230mb Support and External Resources

If gambling has stopped being enjoyable and has started to feel like a compulsion, or if you are concerned about your own gambling behaviour or that of someone close to you, please reach out. You do not need to wait until the situation feels critical — the earlier you seek help, the easier it is to regain control. 230mb's support team is available 24 hours a day, 7 days a week, to assist you with responsible gaming tools, self-exclusion, and referrals to independent support.

All responsible gaming enquiries are treated with full confidentiality. You will never be judged or pressured for reaching out. Our team is trained to respond with empathy and to direct you to the most appropriate tools and resources for your specific situation.